Frequently Asked Questions
How far in advance should I place my order?
Orders should be placed at least 48 hours in advance. Large or custom orders should be placed at least two weeks in advance. For last-minute orders, please contact us directly at inquiries@gatherandgivepdx.com or call 503.395.7676 and we will do our best to accommodate you!
How should charcuterie be served?
Charcuterie and cheeses are best served at room temperature, therefore, we recommend keeping it refrigerated for 30-45 minutes before serving.
Do you offer delivery?
We do! Due to rising gas prices, delivery charges are subject to change. The exact delivery charge will be provided upon order confirmation.
Where is your pick-up location?
Gather + Give
31840 SW Charbonneau Dr
Suite H
Wilsonville, OR 97070
Do you have a storefront?
We do! We are open by appointment only, for scheduled pick-ups, and special events. If you're in the area and see the light on, please pop in and say hello, inquire about what we offer, or place an order!
Can you accommodate food allergies, dietary restrictions, or an alternative food lifestyle?
Yes, all of our offerings can be made vegan, vegetarian, nut-free, gluten-free, or dairy-free. We will make every effort to accommodate food allergies, but cannot guarantee a 100% allergen-free environment.
Are you licensed and insured?
Gather + Give, LLC is fully licensed by the state of Oregon and by the Oregon Department of Agriculture. Gather + Give is insured through Farmers Business Insurance.
What is your cancellation policy?
ONLINE ORDERS:
Our planning process begins the moment your order is received. By purchasing this product, the payer acknowledges and agrees that 50% of the total on this transaction is a non-refundable deposit. In order to receive a 50% refund, cancellation must be requested, in writing, to inquiries@gatherandgivepdx.com 48hrs before the scheduled order date. No refunds will be issued for cancellations requested less than 48hrs before the scheduled order date.
GRAZING TABLE & CATERING:
A 50% deposit is required to secure the date and time of catering services. Tables can be canceled with 30+ days notice, and 25% of the deposit amount will be refunded. Tables canceled within 30 days of your event will be ineligible for a refund. The final table count must be provided 14 days prior to the event to allow time for product procurement. Final Payment must be received 7 days prior to the event. Your order can be paid using Zelle to avoid a 3% processing fee or an electronic invoice can be sent to your email where a 3% processing fee will be applied.